Help CentreSigning in to Veridox starts with your email address, followed by your password. Most sign-ins also ask for a one-time passcode for extra security.
Signing in
Open Veridox in your browser:
- UK customers: https://uk.veridox.ai
- Canadian customers: https://ca.veridox.ai
On the Welcome back screen, enter your email address and select Continue. A password field then appears — enter your password and select Login.
Entered the wrong email? Select Use a different email to start again.
Two-factor passcode
For password accounts, Veridox sends a 6-digit code to your email after you log in. Enter it on the Enter Verification Code screen and select Verify code.
- Tick Remember this device for 14 days to skip the code on this device for two weeks.
- Select Resend code if it doesn't arrive, and check your spam or junk folder.
Forgot your password
On the login screen, select Forgot password?
- On Recover your account, enter your email and select Send Reset Link.
- Open the recovery email and follow the link.
- On Reset your password, enter and confirm a new password (at least 8 characters), then select Reset Password.
- You'll be returned to the login screen to sign in with your new password.
Reset links are single-use and time-limited. If yours says it's invalid, request a fresh one from Forgot password? again.
ℹ️ If Veridox opened from an email link and you can't sign in or upload, you may be inside a restricted corporate browser. See Veridox opens in a sandboxed or virtual browser in Troubleshooting.