Help CentreQ: Where is my data stored?
Regional data processing is being introduced with UK Veridox vs Canadian Veridox separation. Users will select their region on login, and data stays within that region (e.g., domain change to uk.veridox.ai for UK customers).
Q: What happens to documents I upload?
Direct document upload preserves original metadata and timestamps. The platform processes files through analysis but your documents remain within your organization's account.
User data via direct upload or share links maintains data integrity.
Q: Does the system share my data with other customers?
Organisation-level knowledge bases are kept separate. When the self-learning system launches, feedback and corrections apply to your organization's instance, not shared across clients.