Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("AUP") defines permitted and prohibited uses of the Veridox platform. It supplements our Terms of Use and applies to all users of our services.

Violation of this AUP may result in suspension or termination of your access to the Platform.

2. Permitted Use of the Platform

You may use the Veridox platform to:

• Detect fraud and authenticate documents for legitimate business purposes
• Analyse documents you own or have permission to analyse
• Integrate our API into your applications according to our documentation
• Use our platform for compliance and risk management activities
• Conduct research using your own data

3. Prohibited Conduct

3.1 Illegal Activities

You may not use the Platform to:

• Violate any applicable laws or regulations
• Facilitate fraud or other criminal activities
• Infringe intellectual property rights
• Violate privacy laws or process personal data unlawfully
• Engage in money laundering or terrorist financing

3.2 Harmful Content

Do not upload content that:

• Contains malware, viruses, or malicious code
• Is defamatory, abusive, or harassing
• Promotes violence or illegal activities
• Contains child exploitation material
• Violates export control laws

3.3 Technical Misuse

You must not:

• Attempt to reverse engineer or hack the Platform
• Use automated tools to access the Platform except via our API
• Overwhelm our systems with excessive requests
• Share API keys or credentials with unauthorised parties
• Attempt to bypass security measures or usage limits

4. Security and System Integrity

4.1 Account Security

You must:

• Keep your account credentials secure and confidential
• Use strong passwords and enable two-factor authentication
• Notify us immediately of any suspected security breaches
• Regularly review and audit account access

4.2 Responsible Use

You agree to:

• Use the Platform only for its intended purposes
• Respect other users and our systems
• Report any technical issues or vulnerabilities responsibly
• Cooperate with our security investigations

5. Fair Usage and Resource Limits

5.1 Usage Limits

Usage must comply with the limits specified in your subscription plan. Excessive use that impacts system performance or other users may result in throttling or suspension.

5.2 Commercial Use

The Platform is intended for legitimate business use. Reselling or providing Platform access to third parties requires a separate agreement.

5.3 Testing and Development

Use our sandbox environment for testing and development. Do not use production systems for testing purposes.

6. Consequences of Breach

6.1 Enforcement Actions

Violation of this AUP may result in:

• Warning notices and requests to cease prohibited activities
• Temporary suspension of Platform access
• Permanent termination of your account
• Legal action for serious violations
• Cooperation with law enforcement agencies

6.2 Investigation

We reserve the right to investigate suspected violations and may access account information and usage data as necessary for such investigations.

7. Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated through email or platform notifications. Continued use of the Platform after changes constitutes acceptance of the updated policy.

For questions about this Acceptable Use Policy, contact us at support@veridox.ai.